When is the absolute latest time I can pay my fees to keep my child enrolled in the music program?
What happens if I don’t receive an invoice?
Why do you charge a late fee?
How can I get my holding deposit back?
Why do you charge a holding bond?
What happens when our child misses a music lesson? Do you offer make up lessons or give refunds?
Where are lessons held?
How will my child know that it is time for their music lesson?
Is my child required to bring books to every lesson?
How long are the lessons & how does the timetabling of lessons work?
Do you write reports?
Are the students involved in any concerts?
Can my child partake in any formal music exams?
Are students collected for their weekly lesson?
If a child does not remember to come, we do call their classroom but this is not always successful as sometimes classes are not in their usual room. If you are concerned that your child might forget to attend and/or want to ensure you have a fool proof system to ensure weekly on time attendance we are advising parents to buy a watch with an alarm so you can set a reminder for 5 min prior to their weekly lesson time. Please note that we do our very best to locate students but if your child is not contactable and forgets to attend their lesson no credits or refunds will be given.